I am having an absolute nightmare with tickets online AND over the phone (with no thanks to a certain Vicky Pollard I've just spoken to on the ticketline)
I've called ticketline and given my supporter number, which was accepted after veryfying my name. "Great", I say, asking to book a ticket for the Celtic game tomorrow. "You can't do that"... What? Why? "There is no information coming up on your card" (she just confirmed my name for god sake.) She then asked that I contact Customer Services - but couldn't transfer me apparantly. This is after waiting 20 minutes to get through.
My mate originally sorted out my accesscard online, obviously using my details for my card. He couldn't remember his password for his online account so I've filled out the 'forgotton password' page and had the email back, which reads:
Dear Mr .....
Tis true! Try your postcode it worked for me!
Thank you for your request.
Your password is
If you wish to login now, please click below.
http://www.mcfc.talent-sport.co.uk/Page ... Login.aspxThank you for your support.
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Yes, NO PASSWORD. What a complete shambles.
Cue going down to the ground early tomorrow to queue for an opensale ticket which causes a huge inconvinence as I'm travelling with friends.
Thanks City.
If I remember, if you've never set a password before it's your postcode, then you have to change it. It used to tell you somewhere on the city site, not sure since they've upgraded it though.